| All prices are in Euros, but you can pay the equivalent in your currency using the pay methods listed below. There are NO ADDITIONAL FEES or SHIPPING charges. Folk Factory offers several payment options: |
| 1. By PayPal credit card payment. There is a "PayPal" logo under each Folk Factory product details in this site. Click "Buy Now" button above the PayPal logo to place your secure order. |
| 2. Western Union cash payment. This payment option is the fastest and easiest to use, but has high fees that buyer must pay. Contact us to provide the mailing address ! |
| 3 By direct bank transfer to Folk Factory accounts in Bulgaria. Contact Folk Factory so that we can provide you the bank information by e-mail. |
| SHIPPING Folk Factory will process your order after it receives a valid payment information (automatic payment notifications, bank confirmation etc...). SHIPPING CHARGES ARE INCLUDED IN THE PRICE. Folk Factory has calculated on an average basis the regular shipping cost for the items. The shipping charge is included in the price you will have to pay for an item. |
| HANDLING Folk Factory guarantees for the quality of the products and pays special attention to the careful packing of the items it offers. |
| DELIVERY Folk Factory usually ships the items within 48 hours (except when other shipment notes are included in the item description). Delivery usually takes approximately: • 12-14 business days to Europe destinations • 16-18 business days to the US and other countries Delays occur very rarely. In such cases if you think that your item has been delayed for too long, don’t hesitate to contact Folk Factory. |
| LOST IN MAIL If your order has not arrived when expected, please contact Folk Factory. Replacement for items lost by delivery services will be handled on an individual basis. If an item is not received after a reasonable amount of time, Folk Factory will replace the item at its cost. |